GDPR

1. What Data Do We Collect?

  • Personal Identification Information: Name, email address, phone number, physical address, IP address.
  • Other Data: Data collected via cookies, browsing history, and purchase history.

2. How Do We Collect Your Data?

  • Direct Collection: When you register on our website, place an order, or voluntarily complete a customer survey.
  • Cookies: When you use or view our website via your browser’s cookies.

3. How Will We Use Your Data?

  • Order Processing: To process your orders and manage your account.
  • Customer Support: To provide customer support and respond to inquiries.
  • Marketing: To email you with special offers on other products and services we think you might like, provided you have given consent.
  • Website Improvement: To understand how you use our website to improve its functionality.

4. Legal Basis for Processing Personal Data

  • Consent: For sending marketing communications.
  • Contract: To fulfill our contractual obligations to you (e.g., processing and delivering orders).
  • Legitimate Interest: For internal analytics and fraud prevention.
  • Legal Obligation: To comply with legal requirements such as tax and accounting regulations.

5. How Do We Store Your Data?

  • Data Security: Your data is securely stored using encryption and other security measures.
  • Retention Period: Personal data is kept for the duration of your account with us and as long as necessary to fulfill the purposes outlined in this policy, but no longer than 10 years after your last interaction with our services, in compliance with legal obligations.

6. Data Sharing

  • Third Parties:
    • Meta Platforms Ireland Limited
      • Address: 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
    • Google Ireland Limited
      • Address: Gordon House, Barrow Street, Dublin 4, Ireland.
    • Packeta Slovakia s.r.o.
      • Address: Kopčianska 3338/82A, 851 01 Bratislava, Slovakia.
    • Slovenská pošta, a.s.
      • Address: Partizánska cesta 9, 975 99 Banská Bystrica, Slovakia.
  • International Transfers: If data is transferred outside the EU, it will be protected under GDPR-compliant agreements.

7. Your Data Protection Rights

  • Right to Access: You have the right to request copies of your personal data.
  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
  • Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

8. Cookies

  • Types of Cookies: We use all types of cookies for marketing and website functionality purposes.
  • Managing Cookies: You can set your browser to not accept cookies, and the above website tells you how to remove cookies from your browser.

9. Marketing

  • Consent Withdrawal: You can opt out of receiving marketing emails at any time by clicking the unsubscribe link in the email or contacting us at order@schumschum.com.

10. Changes to Our Privacy Policy

  • Notification: We will notify you of any changes to our privacy policy via email.

11. How to Contact Us

  • Email: For any questions or concerns regarding your data, please contact us at order@schumschum.com.

12. How to Contact the Appropriate Authorities

  • Supervisory Authority: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the relevant supervisory authority.